Location: Durham, NC
Company: Genesys
& Development. Key Responsibilities, (including but not limited to): Enablement Business Analytics Act as single point of contact for the enablement team to prioritize, manage, and create enablement reports aligned to sales and partner consumption, usage, etc.Build and maintain reports in existing tools (Genie, Genie Learning)Analyze reports and leverage dashboarding, and modeling to drive enablement recommendations and actions.
Manage regional reporting requirements Support Enablement leadership in collating reports, data etc. for QBRs (quarterly business reviews), etc. Provide insights into effectiveness of key programs and opportunities while also reporting progress against targets,
budget, and forecast. Minimum Requirements: Bachelor's degree Business, Economics, Computer Science, Information Management or Statistics, or 4 years of relevant work-related experience in a quantitative field.
Snowflake or Databricks experience is a plus. Experience with Salesforce or similar CRM tools. Experience with LMS and content management reporting Experience with Tableau, Power BI, Looker, or similar enterprise-level data visualization tools. Advanced level of Excel and experience developing presentations in Power Point. Minimum 3+ years professional experience in business analytics or operations role. Strong written and verbal communication skills with a track record of presenting
to senior management. Strong analytical skills and attention to detail to be able to capture stakeholder needs and translate them into written application and operational requirements.
Strong team player with ability to work cross-culturally and across business units. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $69,550.00 - $136,450.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays401(k) matching program Adoption Assistance Fertility treatments More details about our company benefits can be found at the following link: If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale.
With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance.
Please use the Candidate field in the dropdown menu to ensure a timely response. This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Genesys is an equal opportunity employer committed to equity in the workplace.
We evaluate qualified applicants without regard to race, color, age, religion, interaction, interactionual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. PDN-9ad598c1-d79bb96677a3381
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