Location: Boston, MA
Company: Massachusetts Bay Transportation Authority
mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The MBTA People Analytics team's vision is a proactive, data-driven, and strategically integrated MBTA Workforce team, equipped to advance the Authority's mission and robustly support its workforce.
The HR Data Analyst will be a critical member of the team, performing analysis and reporting that is flexible and scalable as the team grows. They will help develop foundational processes that enable the Workforce team to move fast and make quality decisions, resolving high-priority issues rapidly and effectively. The Analyst will be skilled at translating
between data-driven, quantitative findings and the complex systems the data represent. They must have familiarity with basic HR concepts, exceptional customer service skills, and an eye for details.
Duties & Responsibilities Create, maintain, and distribute reporting on hiring, retention, internal employee movement, and other workforce topics. Support in the maintenance and application of comprehensive workforce backssment model and hiring plan. Communicate effectively with MBTA internal stakeholders of all levels as a representative of the People Analytics and Workforce teams. Find and execute creative approaches to working with imperfect data sources, gathering, and maintaining relevant
data if necessary. Identify root causes and solve data issues and anomalies using available resources.
Identify and monitor project deliverables, scope, plan, issues, risks, and milestones. Establish measures to determine success of projects (e. g. scope, time, intended results) Understand backend HR tables and their relationships to build queries. Communicate with technical and non-technical team members and operate comfortably deep in the data weeds as well as being able to understand the bigger picture. Understanding of workforce concepts including recruiting, compensation, retention, and headcount planning. Perform all other duties and projects that may be assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. Minimum Requirements & Qualifications Bachelor's degree from an accredited institution. Two (2) years of relevant experience in data analytics, finance, and/or other STEM role Experience with data and data visualization Excellent communication skills that can flow across a wide range of partners, including experience preparing materials for, or presenting to, a leadership audience. High proficiency with Excel and Power Point, or analogous tools Superior organizational and time management skills, and the ability to prioritize workload and manage multiple projects and tasks.
High levels of responsibility working with sensitive information An interest in Diversity, Equity, & Inclusion Substitutions Include A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelor's degree requirement. An Associate's degree from an accredited institution an additional three (3) years of directly related experience substitutes for the Bachelor's degree requirement A Master's degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience Preferred Experience and Skills Familiarity with SQL, R, Python, or similar Experience working with Tableau or similar BI tool Experience within an HR setting Job Conditions: Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English Ability to provide internal and external customers with courteous and professional experiences Ability to work effectively independently and as part of a team (or supervise, if required) Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection) Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service Disclaimers and Definitions: General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens).
However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U. S. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff: During declared " states of emergency, " employees working in this classification are required to report to work for their assigned work hours or as directed by management. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-xyz X or xyz X@.
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit /careers-app-definitions. PDN-9ad3cca80-b2e4-2371168065ef
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Other Jobs refers to employment opportunities that don't fall within the commonly known categories, showcasing the diversity of the workforce and the variety of skills individuals offer. These roles often require unique skill sets or qualifications, catering to niche markets or specialized tasks. They can range from unconventional roles in creative industries to specific positions in technology or science fields. The defining feature of Other Jobs is their departure from traditional job titles, offering flexibility, creativity, and sometimes the chance for individuals to turn unconventional talents into professional endeavors.
