Crescent, a multi-faceted supply chain service provider based in West Chester, Ohio, is seeking an Entry-Level IT Technical Support professional to join their IT support team. The qualified professional will join our growing IT team to support our organization and internal customers with all of their technology-related needs, from hardware to software to cloud-based computing.
The individual will provide end users with prompt, professional answers and solutions to their questions, problems and concerns achieving highly satisfied, delighted customers. We are seeking individuals that have recently graduated or will soon graduate with a Bachelor s degree in Computer Science or Information
Systems (preferred). You must be familiar with basic PC hardware and software repair with demonstrated success in hardware and software troubleshooting. Additionally, we are seeking candidates with experience in web-based technologies and cloud based service support.
A working knowledge of basic computer hardware, including desktop/laptops, networking equipment, wireless technologies, printers and mobile devices (E. g. i OS and Android based tablets and i Phones) is a must. Advanced Excel knowledge as well as an understanding of warehouse and manufacturing software (eg. WMS or MES) is a plus. The position requires some work outside of traditional work hours for installations, maintenance,
and on-call rotation for after-hours support. This is an excellent opportunity to grow your career and includes a competitive pay and benefits package, including health, dental, disability, as well as 401(k) retirement plan, paid time off, and holidays.
Apply today by visiting: http: //bit. ly/CPITNET or email your resume and salary requirements to: job+xyz X@.
so do our opportunities. i-wireless, LLC is the private-label wireless service sold exclusively within the Kroger family of stores, and we have a new opening for an Application Specialist at our corporate headquarters in Newport, KY. The Application Specialist performs many roles and interacts with many different teams across one or several projects and related business systems.
This position works hand-in-hand with business units, project managers, business analysts, infrastructure and management and is engaged in most phases of the project lifecycle. In addition, you will be responsible for ensuring complete ownership via subject matter expertise (technical and functional) of the business
systems in scope and interacting with business analysts and administrators to facilitate translation of business/functional requirements into technical solutions.
If you have strong understanding of web service/APIs, demonstrated ability to perform in-depth business analytics and forecasting and working knowledge of SQL and database design, this could be the job for you! We are seeking people who have a BS/BA degree or upcoming graduation date, prefer 1-3 years of experience in business analysis, facilitation and/or process change management experience and also prefer someone with Wireless Telecommunications industry experience. Providing affordable, no-contract, nationwide wireless service,
i-wireless, LLC is a unique service provider amongst its peers.
Equally unique are the employees who work for i-wireless. From the warehouse to corporate headquarters, i-wireless employees enjoy an open environment, friendly atmosphere, paid holidays, competitive salary and excellent benefits. If you are looking for a great career opportunity with a profitable company experiencing significant growth, send your resume and salary requirements to job+xyz X@ or visit http: //bit. ly/IWASNET to learn more and apply online. Employer is EOE/M/F/D/V. No third party candidates please.
worldwide, is seeking a Jr. Linux Systems Administrator to join their team in Cincinnati, Ohio. This position requires SOLID Linux experience. What s In It For You? - Excellent compensation and benefits including vacation time and free parking. - Relaxed and friendly environment where we enjoy what we do and have fun doing it.
- A fast-paced and energetic company where casual dress is the norm. We are seeking an individual with solid PC hardware skills (hard drives, raid units, etc. ) and reliable Linux networking experience to help with system administration, including updating Internet servers, acting as on-call systems help on a rotating basis, conducting proactive system maintenance
and working with on-site developers as a team to accomplish company goals and customer needs. If you have a high school degree (college preferred) and 2 years of related systems administrator experience, this could be the job for you.
We are seeking level-headed and confident individuals with a team attitude and great problem solving skills who have the ability to work both behind the scenes and with the end user. You must have HEAVY Linux experience (including tcpdump, ip route, ifconfig, traceroute and ping) along with Linux IP routing and networking experience. Solid PHP and BASH scripting is also needed. The ideal candidate has competent PC hardware experience (hard drives, raid units,
etc. ) and exposure to Nginx/Apache webservers. Additional experience with the following is helpful: Open VPN, Open LDAP, q Mail/Postfix/Exim, vpopmail, c Panel/WHM, WHMCS or mdadm.
Light Speed offers a fun and energetic environment where employees enjoy what they do while working with cutting edge products. If you are looking for your dream job, look no further and apply online today by visiting http: //bit. ly/LSJSANR or send your resume and salary requirements to job+xyz X@. This is not a virtual opportunity and requires on-site attendance. We are seeking local candidates; relocation and sponsorship is not provided. Please no phone calls or recruiters. Employer is EOE/M/F/D/V.
I. T. Consulting, Implementation, and Support services for businesses of all sizes. Join their growing team in Blue Ash, Ohio. The In-House Engineer is responsible for providing remote phone support to clients. This role assists in development and client alerts.
Additionally, this position is responsible for: Ensuring that all backup jobs are completed and clients are consistently notified. Managing client relationships to monitor customer service and other critical key quality factors, including maintaining high customer service standards, assisting with inquiries and delivering expected service levels. Monitoring and responding to alerts generated by monitoring software. Assisting team
members in preparing product for client delivery. Qualified candidates should be a focused and energetic team player with the ability to take care of business while building processes for the future, as well as: Advanced degree (preferred) Microsoft Certified IT certification a plus 2-5 years experience at a Help Desk or Field Engineer level Ability to keep lines of communication open within the team and clientele Knowledge of troubleshooting principles Solid knowledge of desktop operating systems Basic networking principles Knowledge of server operating systems Competitive salary and excellent benefits are offered as well as a team oriented environment where employees are valued for their contributions
to the company.
Lend your talents and work in this fascinating industry.
Interested candidates please apply online at http: //bit. ly/NSNHDNET or send your salary requirements and a current resume to job+xyz X@. Employer is EOE/M/F/D/V. Visit to learn more.
Our people are the heartbeat of our company, which is a place where you control your future, and the possibilities are far-reaching. As individuals we are great, and together we are even better so come help us make a difference as we are currently seeking a full-time Business Developer to join our team in Cincinnati, Ohio.
This individual will lead the Business Development efforts for the Cincinnati market with the primary goal of increasing project opportunities and may be requested to assist with Business Development across Ohio as opportunities are identified. Learn more about us in this video: bit. ly/3jutt Fa and visit our website: / Job Snapshot: Partner with Regional Director of
Client Development and Cincinnati leaders to develop target clients within public and private market sectors Identify key decision makers to develop relationships and build partnerships Increase business by improving client relationships and strengthening existing business relationships Identify, develop, and win new key client relationships and projects Collaborate with other S&ME Client Development Leaders, Business Developers, and internal key stakeholders to position and win multidisciplinary projects Improve pursuit success rates and market gross revenue Use the CRM, Unanet, to capture company and contact information, log meetings with key clients, and track opportunities and project wins
Maintain membership and involvement with key professional and local associations and achieve significant committee and/or leadership position Assist with planning and organizing local marketing functions, including golf tournaments, charitable events, and other networking and social activities, many of which may occur after normal business hours Provide client relationship and business development mentorship and training to Ohio office personnel Work with office leaders to plan association involvement levels and budgets for office personnel Partner with marketing specialists to design and implement advertising strategies including content selection and budgeting for local office needs Contribute to social media platforms to support S&ME's visibility and name recognition Review and make recommendations to enhance the current RFP/RFQ process, follow go/no-go standards, and collaborate with the marketing specialists and project managers Required Qualifications: Bachelor's degree in engineering, marketing, construction, business, or related professional degree and 8+ years of related experience Previous experience with the A/E/C industry in marketing or business development Preferred Qualifications: Existing relationships with Ohio public entities such as Cities and Counties, and private companies such as Architects, Engineers, Contractors, Developers, and Owners Current involvement and visibility in professional organizations, industry associations, civic groups, and/or local associations for economic and business growth Why work at S&ME?
We are an industry leading, 1,100 employee-owned engineering firm, which means the hard work and dedication you provide every day directly contributes to the health and performance of a company you partly own. With employee ownership at our foundation, we are all vested in the success of each other and S&ME as a whole.
We know that creating an environment where employees can grow and flourish, both professionally and personally, leads to our collective drive for success. We offer professional development, leadership and employee engagement programs and tasks forces to exemplify our purpose of " helping you prosper" and our commitment to culture. S&ME Benefits to Help You Thrive: Competitive Compensation Medical/ Dental/ Vision Plans Health Savings Account with company contributions Flexible Spending Account 401(K) with Matching Employee Stock Ownership Program (ESOP) PTO / Holidays with the ability to carryover Credential Incentive Program and Tuition Reimbursement Company Vehicle with gas card (if applicable) Referral Bonuses This is a full-time position with competitive pay based on experience.
Successful candidate must meet requirements of the company's Fleet Management Program, Substance Policy, and Reference check program. Submit resume, cover letter, and salary expectations for consideration. Only qualified candidates with acceptable employment eligibility verification (I-9) will be considered. Visa assistance not provided. S&ME reserves the right to fill this position with an internal or external candidate at any time during the search.
S&ME is not responsible for unauthorized job postings or submissions of resumes using external links/websites. No candidate/recruiter calls, personal calls, or walk-ins accepted. Job Posted by Applicant Pro
with the project team to manage the design schedule and validity of all published control system wiring schematics. ESSENTIAL FUNCTIONS: Responsible for producing all control system wiring schematics and documentation Responsible for documenting, monitoring and maintaining control system design standards and processes that increases project profitability Interfaces regularly with project team, customers, and vendors Support field commissioning of control system and document validity of design intent Make any adjustments to the commissioning / validation plan, drawings, calculations and specifications as required on the project Be fluent in the documentation practices for the given industry and
capable of generating standard operating procedures for the given systems Utilize knowledge of engineering practices, mathematics, computer programming, materials and other physical sciences to complete the drawings with minimal supervision Must be familiar with the project's scope and budget Other tasks as assigned QUALIFICATIONS: 5-8 years of experience in HVAC automation systems design/validation BS degree or extensive construction background Proficient in Auto CAD Proficient in a wide variety of control sensor and meter technologies Proficient in Microsoft based software (Outlook, Word, Excel, Project) WORKING CONDITIONS & PHYSICAL DEMANDS: Must be able to work throughout mechanical rooms,
including climbing ladders Must be able to work extended hours, when required Must be able to drive to projects within the state of Ohio BG offers competitive pay, outstanding benefits package including 401(k) with company match, health/dental/vision, life insurance, LTD, flexible spending, paid time off, yearly performance bonus, on-site gym, and a great place to work!
BG is proud to be an EOE and Drug-Free Workplace. TITLE: Automation Design Engineer DEPARTMENT: Building Solutions Group REPORTS TO: Automation Design Manager LOCATION: Brewer-Garrett Headquarters SUBORDINATES: None FLSA STATUS: Exempt APPROVED/REVISED DATE: March 2023 Job Posted by Applicant Pro
and Design team, which effectively serves as an in-house design consultancy, delivering prototypes and concept demonstrators to be evaluated internally and externally (e. g. with suppliers, customers). The FEI and Design team oversees a hopper of ideas for new products and product enhancements, taking in ideas from various internal and external sources as well as generating new ideas themselves, then estimating the resources and cost to realize these ideas at various stages, and working with Product Category Management and Engineering (and aligned with the strategic initiatives of the business) to prioritize and navigate the list of ideas.
Selected designs are delivered in " handover
packets" to engineering teams, from which point they progress through the NPI process. These packets may be comprised of sketches, technical drawings, 3D models, physical prototypes, specifications, and estimated Bill of Materials that then allow the engineering teams to take the designs through validation and manufacturing stages.
Additional information may be provided in the packets including research findings, design strategy, branding/UX design, test results, and anticipated Design for Manufacturing approach (potentially including sourcing and logistics). The degree to which a particular concept is developed towards manufacturing readiness will vary between projects. However,
the primary objective of this role is to rapidly generate numerous concepts and delegate the tasks of detailed engineering refinement, supply chain setup, and final validation to the team that receives the handover packets.
The FEI and Design team is also focused on understanding the IP landscape around a given project, with a goal of generating valuable IP assets. Essential Duties and/or Functions: Develop design concepts that meet the needs of users, are aesthetically pleasing, and are feasible to manufacture. Assist the FEI team with creating prototypes of new products and testing them for usability and performance. Work with manufacturing engineers to ensure designs are feasible for manufacturing processes and ensure that products can be produced efficiently and cost-effectively.
Stay up to date on the latest trends in industrial design and manufacturing. Work with Product Category team to conduct research and analysis, reviewing and analyzing concept demonstrators. Refine and act on customer input/VOC with the FEI Design, Engineering and Product Managers. Collaborate in managing the " hopper" of ideas and manage progress through selected designs based on collective priority setting (with leadership and colleagues) Develop and implement new technology for protective headwear products.
Liaise with Product Category, Marketing, and Customer Service on User Experience development (e. g. packaging, naming, sizing, color, finishes) Develop, own, and sign-off on Industrial Design Language. Deliver visual demonstrators. Work with wider FEI team to provide bid support for products not fully aligned with other technology units. Required Minimum Qualifications: Bachelors or Masters degree in a relevant design or engineering field Background in Industrial Design or Engineering with minimum 2 years relevant industry experience Demonstrable experience in early product development Demonstrated project management experience - industry, internship placement, or university related.
Proven experience producing visual and technical demonstrators to exhibit new concepts in a form to be evaluated by others. Proven competence in 2D and 3D design software (e. g. Adobe Creative Suite and Solid Works or similar) Preferred/Desired Skills or Experiences: Skilled in a variety of rapid prototyping techniques including 3D printing Experience with software development Experience with electronics (design, prototyping) Specific experience with PPE and/or body-worn-devices Internal Relationships: Primary: FEI Design Team, Engineering (Product Development and Manufacturing), Product Category, Marketing Additional: Sales/BD, Quality, Customer Service External Relationships: Vendors/suppliers, industry partners/collaborators, academic partners/collaborators, customers, test houses, prototyping houses, standards development organizations This job description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts or working conditions associated with this job.
While this job description is intended to be an accurate reflection of the job requirements, management reserved the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U. S. Export Control Laws. U. S. Export Control laws and U. S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain " non-U.
S. persons" (persons who are not U. S. citizens or nationals, lawful permanent residents of the U. S. refugees, " Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc. ) or non-U. S. citizens. To comply with these laws, and in conjunction with the review of candidates for those positions within Avon that may present access to export controlled technical data, Avon must backss employees U. S. person status, as well as citizenship(s).
The questions asked in this application are intended to backss this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. The decision whether or not to file or pursue an export license application is at Avons sole election. Must be legally authorized to work in country of employment without a sponsorship for employment visa status (e. e. H1B status). EOE AA M/F/Vet/Disability Compensation details: 75000-80000 Yearly Salary PIf78aa640e For more details: jobs-search.
org/manufacturing_cleveland-c443443/industrial-design-engineer-cleveland_i1972985190
Come help us solve problems with Innovation Through Intelligence. Responsibilities Responsible for effective provisioning, operation, installation/configuration, and maintenance of systems hardware/software/related infrastructure. Provide technical support, guidance and hands-on delivery in the planning, implementation, and ongoing operations.
The Systems Engineer shall participate in technical research and development to enable continuing innovation within the infrastructure. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values and regulatory requirements. The Systems Engineer shall document specifications, project plans,
configurations, test plans and results. Depicts complex ideas, issues, and designs to varied audiences; communicates project objectives, scope, and status to project teams.
Required Qualifications Five (5) years of overall professional experience in the engineering field. Two (2) years hands-on experience with enterprise SAN (Storage Area Network) management to include capabilities and technologies such as: Fiber Channel zoning, FCo E (Fiber Channel over Ethernet) unified fabric, HBA/CNA (Host Bus Adapter/Converged Network Adapter), storage controllers, and LUN (Logical Unit Number), RAID (Redundant Array of Independent Disks), and file sharing / NAS (Network Addressable Storage). Five
(5) years hands-on experience with enterprise hierarchical storage system management; operation of enterprise backup/restore services, using software such as Veritas Net Backup.
Two (2) years hands-on experience with Azure Recovery Services (ARS). Must have at least five (5) years of experience working with DOD IT systems. Security/Certification Requirements: Clearance: SECRET IAT-II or higher Security+CE CASP CE CCNA Security CYSA+ GICSP GSEC SSCP CCNP Security CISA CISSP (or Associate) GCED GCIH Computing Environment: Dell EMC Information Storage and Management (DECA-ISM), Hitachi Vantara Qualified Professional - Storage Administration, Net App Certified Data Administrator (NCDA), SNIA Storage Networking Certification Program (SNCP), Veritas Certified Specialist (VCS), Net Backup Administrator Windows, Net Backup Administrator UNIX, EMC Data Domain Specialist Work Environment and Physical Demands The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Columbus, OH Type of environment: Office Setting Noise level: Medium Work schedule: Schedule is day shift Monday - Friday.
May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% travel. About Securi Gence LLC (SG) is an agile, Veteran-owned small business headquartered in the Washington, DC metropolitan region. Established in April 2010 we have been supporting the Department of Defense and other United States Civil agencies in Systems Engineering, Software Engineering, Software Development, Cyber Security, and Cloud/Virtualization Management. Securi Gence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying the principles of trust, honesty, competence, integrity, and commitment, we care for and maximize talent to the benefit of each individual and the company. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled.
BENEFITS: 4 Day - 36 Hour Flex+ work schedule Hybrid work environment Health, Dental, Vision Insurance 401(k) with profit sharing Successful completion of a pre-employment substance screening and clean driving record is required. OVERVIEW: The Technical Support Engineer (Tier 1) is the " voice of the company" as the initial recipient of incoming help desk calls. You will be responsible
for responding to client calls and emails providing technical support with hardware and software issues. Support includes a variety of responsibilities such as: identifying, researching, documenting, building solutions and solution implementation.
The primary focus of this position is to resolve a variety of technical issues for workstations, servers, phones, networks, and databases. You will be part of a team delivering prompt, professional, and high-quality technical assistance. GENERAL RESPONSIBILITES: Ensures that incoming inquiries are initially responded to within contract Service Level Agreements (SLA) Completes technical support request tickets within position scope and responds
back to customer within predetermined company acceptable time periods using SLA alert system as tracking method.
Escalates calls that are beyond position scope to appropriate technical support engineers following company protocols. Ensures that customer is aware of actions and that deadlines for completion are clear. Troubleshoot and upgrade sequel databases Communicate expectations, status, and progress of assigned tasks and requests Real-time tracking of work performed in company ticketing system Write training manuals, train computer users, provide advice and demonstrate use of software and hardware to end-users Prepare and update technical documentation upon request REQUIREMENTS: Advanced computer and operating system knowledge.
Computing environments include Windows and Macintosh operating systems. Server environments include Windows and Linux Basic networking skills Interpersonal skills: customer care and telephone skills, good communication skills Good written communication skills to ensure timely and accurate service documentation Ability to prioritize, organize work; and quickly adapt to changes Self-motivated with the ability to work independently Capable of working and communicating effectively in a team Technical awareness: ability to match resources to technical issues appropriately Awareness of all company IT services for which support is provided Understanding of support tools, techniques, and how technology is used to provide IT services Some lifting and physical installation may be required EXPERIENCE: Two years of experience in the role of an IT Specialist and/or Help Desk Technician Experience in administration and deployment of Microsoft Exchange Experience with Connect Wise software or similar ticketing systems preferred Experience with VSS and Windows Server preferred Experience with RMM or MSP tools preferred
needed. Configures and installs system applications, VLAN printers, servers, routers, bridges, switches, UPS, modems, cabling, access points and supports internet service for Bexley and Law campuses. Works with service providers to resolve network, Wi-Fi and bandwidth issues, project installations and maintain network health.
Maintain internal and external DNS naming standards, IP assignments including static IP management, DHCP scopes, IP reservations, and distributed IP printing. Duties and Responsibilities: Supports Cisco enterprise network infrastructure performance with focus on deploying solutions, management of campus wireless LAN/WAN systems, data center networking, and IP services.
Identify and resolve performance problems, failures, and other issues that arise. Mitigate root causes of service interruptions. Support and maintain enterprise wireless system (802.11) including WAP configuration, monitoring, fault isolation, and wireless security.
Configure, install, and maintain network security, including internet firewalls, network segmentation, intrusion prevention systems, and campus IP security cameras. Works with support vendors and business partners in implementation of resolutions. Manage and monitor bandwidth requirements for Law and Bexley campus. Works with internet service providers to sustain bandwidth health and infrastructure including data circuits,
SIP trunks and core. Make recommendations for upgrades as necessary.
Respond to DMCA copyright infringement notices, following University policy procedures. Provide 3rd level support for IT technical requests. Responds to user inquiries and requests and provides technical assistance/resolutions via IT ticketing system. Backup assist with support of the campus telephone system as needed including Vo IP and analog (2-wire). Develops and implements policies and procedures related to network hardware and software acquisition, usage, support, security, and backup. Updates documentation to record new equipment installed, new sites, and changes to computer configurations.
Qualifications: Bachelor's degree in computer science, network administration or information technology from a four-year college or university; or three years of direct related experience; or equivalent combination of education and experience totaling three years. Experience supporting a Cisco networking environment. Higher Education work experience is a plus. Motor vehicle license and MCSE are desired. To perform this job successfully, an individual should have experience with Windows server administration; strong knowledge of LAN/WAN, TCP/IP, DNS, routing, internet and network troubleshooting/support; experience administrating firewalls, switches, routing, storage areas, cabling and wireless access networks; willingness to learn new technologies.
Ability to work professionally with others as part of a team with excellent verbal and written skills; must be time flexible as service outages and emergencies may require working evenings and weekends with little advance notice; attention to detail; work with little supervision and demonstrate considerable initiative. Able to work well with men and women from diverse backgrounds; manage multiple priorities and projects under tight deadlines; hands on field experience with maintenance of structured cabling systems including installation, termination, and testing of network cabling.
Capital University is committed to increasing the diversity of the Capital community and curriculum. This commitment includes Capital's dedication to the development of faculty and staff who are committed to inclusive practices in teaching, learning, working and all other campus and community interactions. Candidates who can contribute to that goal are particularly encouraged to apply. For more information on Capital University, visit our website at www.
capital. edu. Capital University offers a rich benefits package that includes medical, dental, vision, retirement, family education benefits, short-term and long-term disability, life insurance and free parking. Capital University is an equal opportunity employer, and supports a diverse and inclusive campus community. Capital University does not discriminate on the basis of race, color, national or ethnic origin, interactionual orientation, religion, interaction, gender, age, disability, veteran status, or other characteristics protected by the law. Job Posted by Applicant Pro
honesty, competence, integrity, and commitment, we care for and maximize talent to the benefit of each individual and the company. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. BENEFITS: 4 Day - 36 Hour Flex+ work schedule Hybrid work environment Health, Dental, Vision Insurance 401(k) with profit sharing Successful completion of a pre-employment substance screening and clean driving record is required.
OVERVIEW: The Technical Support Engineer (Tier 1) field dispatch is the " face of the company" as the primary representative interfacing directly with the clients onsite. You will be responsible
for responding to client calls and emails providing technical support with hardware and software issues. Support includes a variety of responsibilities such as: identifying, researching, documenting, building solutions and solution implementation.
The primary focus of this position is to resolve a variety of technical issues for workstations, servers, phones, networks, and databases. You will be part of a team delivering prompt, professional, and high-quality technical assistance. GENERAL RESPONSIBILITES: Primary engineer to be dispatched to client sites for all Tier 1 support issues Ensures that incoming inquiries are initially responded to within contract Service Level Agreements (SLA)
Serves as the primary point of contact between the customer and internal team and ensures pertinent information for the resolution of tickets are communicated to appropriate parties within an acceptable period of time.
Troubleshoot and upgrade sequel databases Communicate expectations, status, and progress of assigned tasks and requests Real-time tracking of work performed in company ticketing system Physically install workstations, network equipment, servers, phones, monitors, mounts, and other IT equipment Prepare out-of-service IT hardware for disposal Write training manuals, train computer users, provide advice and demonstrate use of software and hardware to end-users Prepare and update technical documentation upon request Perform field and remote service calls as assigned REQUIREMENTS: Advanced computer and operating system knowledge.
Computing environments include Windows and Macintosh operating systems. Server environments include Windows and Linux Basic networking skills Interpersonal skills: customer care and telephone skills, good communication skills Good written communication skills to ensure timely and accurate service documentation Ability to prioritize, organize work; and quickly adapt to changes Self-motivated with the ability to work independently Capable of working and communicating effectively in a team Technical awareness: ability to match resources to technical issues appropriately Awareness of all company IT services for which support is provided Understanding of support tools, techniques, and how technology is used to provide IT services Some lifting and physical installation may be required EXPERIENCE: Two years of experience in the role of an IT Specialist and/or Help Desk Technician Experience in administration and deployment of Microsoft Exchange Experience with Connect Wise software or similar ticketing systems preferred Experience with VSS and Windows Server preferred Experience with RMM or MSP tools preferred
tools releases including Orchestrator. Previous SQL and other development languages and platforms are desired as well. Key Responsibilities Performs as a Developer for JD Edwards implementations and ongoing projects Extensive experience with OMW, OCM configuration, path code/environment setup, and Workflow analysis and administration.
Experience in JD Edwards Enterprise One Toolset including Application, UBE, TC, BSFN, NER and Interface design, development, and maintenance. Candidate needs to have a background that includes both functional and technical knowledge of the JDE Enterprise One 9.2 functional modules (GL, AP, AR, FA, Distribution, Manufacturing) Data Conversion and interface
development from legacy systems to JD Edwards Reviews any new implementation for technical details ensuring Client's standard approach. Assists the team with their technical difficulties before escalating and opening tickets with the vendor.
Experience working with business managers to evaluate current and planned business processes and initiatives. Experience with MS SQL & Oracle DB Works well on a team as well as embracing a leadership role and facilitating discussions JD Edwards Enterprise One Toolset: Interactive Application Development (FDA) Batch Application Development (RDA) Table Conversion Development (RDA) Business Function Development (NER/ C) Business Views Media Objects Versions
Data Dictionary UDC's Task Views OMW Tables/ Indices Desired Skills Sets Ability to use Java and XML to interface JDE with web applications.
General understanding CNC Administration, security setup, and security maintenance. Ability to train other team members to elevate them to the same technical level Scope: Decision Impact: Organization Department Responsibility: 1 (IT) Budgetary (P&L) Responsibility: No Direct Reports: No Indirect Reports: No Physical Requirements: None Management Responsibilities Level: Individual Contributor Travel: Less than 5% Selection Criteria: Education: Bachelor's Degree in Computer Science, Computer Engineering, Information Systems or equivalent experience Advanced knowledge in related technology vertical (e.
g. JDE CNC, JDE development, OBIEE, SOA & P6 etc. based on the team) Skills & Experience: Excellent verbal and written communication skills Multiple E1 implementations 0/9.1 Experience is a plus Ability to abide by Client's policies Ability to maintain attendance to support required quality and quantity of work Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers, and customers 10 years of experience in multiple technology environments (JDE, OBIEE, P6 & SOA) 5 years' experience in respective technical area Other: Legal authorization to work in the US is required.
We will not sponsor individuals for employment visas, now or in the future, for this job opening. Relocation Eligible: Ineligible for Relocation What You'll Love About Us: Learning & Development : Tuition assistance available along with an internal training budget. Get with a hands-on company, in a fast-paced environment where you can have the runway to make change. Rest & Relaxation: 10 paid holidays off per year on top of a generous vacation policy.
Great company culture: Work for a company that genuinely values work/life balance. We also have a give back mentality with participation in a variety of community activities & events. Health Benefits: Medical with HSA options, Dental, and Vision starting day one for you and your family. Gym on-site with a weekly yoga class. Prepare for the Future: Competitive 401(k) with company match. Disclaimers: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is the policy of Mactac that all employees are employed at the will of Mactac for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason. Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.
Job Posted by Applicant Pro
transportation Customer Support Centric Essential Job Functions and Responsibilities: Provide Technical Support for Dayton Public Schools within a Call Center/Field Tech Environment Identifies, investigates, and resolves user problems with computer software and hardware Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns Consults with users to determine steps and procedures taken to identify and resolve the problem Applies knowledge of computer software, hardware, and procedures to solve problems Guides users through diagnostic and troubleshooting processes, which may include use of
diagnostic tools and software and/or following verbal instructions Collaborates with other staff to research and resolve problems Collaborates with programmers to explain errors and/or recommend modifications in programs Arranges service by software or hardware vendors to repair or replace defective products Maintains knowledge of technology innovations and trends Performs other related duties as assigned Must be able to provide proof of US Citizenship Must be able to pass a background screening JYG Innovations is committed to hiring and retaining a diverse workforce.
JYG Innovations is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color,
creed, interaction, national origin, religion, age, disability, pregnancy or veteran status.
We welcome the employment of women, minorities, veterans and individuals with disabilities in our workforce. If you are in need of special assistance, please contact our Human Resources Department. Interested parties may view our Affirmative Action Plan for Veterans and Individuals with Disabilities by contacting the Human Resources Department. JYG Innovations participates in E-Verify.
for extreme quality and rugged dependability makes Nidec Minster the obvious choice of leading-edge, productive stampers the world over. Nidec Minster is seeking a Network Administrator/Software Developer , to join our Information Technology (IT) team.
This person will be based out of our Dayton, OH office. This position offers the candidate the opportunity to train in any of the following areas: IT infrastructure, software development, database administration, and data analytics techniques allowing the candidate to support a broader range of customers. Responsibilities: Provide onsite network, hardware, and other technical support to our internal IT customers based at the Dayton office
Responsibilities include support and maintenance of the infrastructure at the Dayton office as well as other Nidec locations Troubleshooting and solving IT problems for internal customers, and to train on IT related topics Occasional commute to our Minster, OH office for additional support Minimal travel to our other Nidec sites - project based but not more than 15% Qualifications: Fundamental knowledge of networking concepts, network engineering, network operations, and network performance analysis skills Hands-on technical troubleshooting capabilities Ability to work independently under minimal supervision Familiarity with server management and monitoring tools Strong critical thinking and
problem-solving ability Strong interpersonal skills to assist non-technical individuals with complex technical issues Strong willingness to learn new IT related skillsets and techniques Excellent written and verbal communication skills in English Education and Experience: Associate's or bachelor's degree in Computer Science or related field; or equivalent work experience.
Previous experience with Microsoft Windows Server preferred Previous experience with network switches and routers preferred Any technical certifications a plus Experience in VB. NET, C++, Java Script, Python, SAP ABAP, SAP Basis or similar languages a plus Knowledge of Active Directory, Office 365, MFA, Firewall security a plus Familiarity with database techniques, Oracle databases, SAP Hana Studio w/CDS views a plus Familiarity with SDLC techniques a plus Salary commensurate with experience An equal opportunity/affirmative action employer, M/F/D/VW
of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team.
Responsibilities: Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations and networks including software support and administration, installation, setups, error messages, system status, and downtime procedures, etc. Troubleshoot and support software applications and business processes,
troubleshoot and repair new or existing hardware. Analyzes and tests new hardware / software configurations Prepare technical documentation including standard procedures, reports, research and cost analysis Provide technical support for local and remote laptop users including rebuild, reimage, remote support, and VPN support Assist with management of infrastructure support to include cloud servers, networks, and applications Assist the IT Manager with projects from implementation through testing and production Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents Update applications,
websites, and content management systems Update and maintain electronic records with accurate data On call, and evening or weekend hours will be required as needed for support and maintenance issues.
Domestic travel could be required up to 20% Requirements: Associate's Degree and 3-5 years of experience with computer systems support, Office365 Administration and license management, Share Point Administration and support, and basic network administration Must be able to obtain a security clearance Ability to work from the client site 2-3 days a week Must be customer-service and results oriented, an experienced problem solver who seeks assistance when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker Able to work effectively on their own without direct supervision Thorough working knowledge of Microsoft Office 365 and Windows Operating Systems Experience with Macintosh operating systems Experience with Office365 migrations Experience with Windows 7, Windows 10, Windows Server, i OS, and Android Platforms Experience installing software, patches and updates on desktops, Laptops and Servers Hands-on experience with imaging and deployment and/or support of client systems Ability to work as single resource at client locations Phone and people skills which promote end-user satisfaction Experience with Active Directory, Azure, AWS Desired Skills: Cloud and virtualization experience Technical certifications OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), interactionual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.
OPSPro participates in the E-Verify Employment Verification Program. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs.
