Location: Swansea, IL
Company: Unitedhealth Group
talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Manager, Account & Client Management owns the relationship with our customer and is the representative of the Optum brand and customer experience.
This individual will spend time listening to our clients and provide thoughtful solutions to their business needs. The Manager is responsible for managing the day-to-day client relationships by earning trust, following through on commitments, and ensuring that our customers are maximizing the value that Optum
can provide. They do this by coordinating with various partners within the company to ensure client requests are handled appropriately (i. e. within time and budget) while balancing client needs with company profitability.
You'll enjoy the flexibility to work remotely from anywhere within the U. S. as you take on some tough challenges. Primary Responsibilities: Develops and maintains positive relationships with physician practice clients, focusing on key contacts and decision-makers and coordinates with operations to drive performance and foster an environment to minimize attrition Proactively manages client requests for additional information as it relates to payer trends, system interfaces,
compliance, coding, regulatory changes, and budget variance and cash flow Identifies trends, educates the client, and recommends actions to ensure maximum productivity and profitability Stays abreast of internal and external changes to understand current and future state and provide value to the client Serves as the liaison between the client and operations Manages analyst staff and junior client managers as necessary to help achieve client success Works collaboratively with programming and analytical staff to develop new reporting tools Ensures ongoing client information flow through both verbal and written communications Works with VP of Account Management and Directors of Account Management to reinforce the value of our services You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Years of post-high school education can be substituted/is equivalent to years of experience. Required Qualifications: 3+ years of physician revenue cycle experience 3+ years of Client Relationship Management/Account Management 3+ years of Analytics (Query, Reporting, Benchmarking) Experience presenting and collaborating with senior leadership and operations teams Advanced knowledge of Office 365 suite of programs (Excel, Word, Outlook, Power Point, etc.
) Preferred Qualifications: 5+ years of physician revenue cycle experience 3+ years of Client Relationship Management/Account Management Solid knowledge and forward-looking view of healthcare practice management and medical billing policies, practices, and systems Proven ability to remain organized with multiple competing priorities Independent thinker and problem solver with the ability to work in an autonomous role All employees working remotely will be required to adhere to United Health Group's Telecommuter Policy.
California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $85,000 to $167,300 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, United Health Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
No matter where or when you begin a career with United Health Group, you'll find a far-reaching choice of benefits and incentives. At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, interactionuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: United Health Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, age, national origin, protected veteran status, disability status, interactionual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
United Health Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Requisition #: 2205339lh1ta6vwh
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Management & Executive Jobs refer to positions within an organization that involve overseeing operations and making strategic decisions to guide the company towards its objectives. These roles are characterized by leadership responsibilities, high-level planning, and typically require extensive experience. Executives set the vision and goals, while managers ensure that daily activities align with these directives. Such positions often demand strong communication and interpersonal skills, as well as the ability to solve complex problems and adapt to changing business environments.
Management & Executive Jobs encompass a range of high-level positions within organizations, typically involving the responsibility for strategic planning, decision-making, and leading teams or entire departments. Individuals in these roles are expected to possess strong leadership skills, the ability to think critically and strategically, as well as excellent communication abilities. Executives often have a significant influence on company culture, operations, and financial success. These roles include titles such as CEO, CFO, COO, Managing Director, as well as various managerial positions across different departments such as sales, marketing, human resources, and more.
