Location: New York, NY
and systems specification and implement solutions. Translate business strategies and objectives into business requirements. Provide traceability of business requirements to IT solutions and ensure system testing encompasses existing capabilities of solution as well as future function point requirements.
Identify, verify, and document functional requirements using Requirements Management methodology and tools. Identify data elements and provide data mapping and dictionaries. Analyze, design, redesign, and document as it and to be business processes. Ensure development community has a clear and complete understanding of the requirements. Conduct acceptance tests for solutions with user
community, including development of UAT test scenario and test scripts. Develop, deliver and evaluate training and supplemental materials. Conduct and analyze feasibility studies regarding implementation of IT solutions against current state parameters, including process, application use-cases and nonfunctional impact.
Accountable for defining quality standards, metrics, milestones, monitoring and checkpoints for the current projects under CSSD (Digitalization) umbrella using Dev Ops and Log Analytics. Track, follow up and approve change orders in the custom change management system for all projects. Verify different business workflows in Open Twins system from Trading Partner master
data, claims, premiums and fiduciary/treasury modules. Provide data conditions and workflows to the automation team for required functional testing and performance testing.
Use UFT, Selenium and Load Runner to perform automation testing. Work closely with Run-The-Business (RTB) and Change-The-Business (CTB) teams to translate business processes into requirements and to include mitigation to minimize any impact due to the changes. Help stabilize the Kofax Total Agility custom workflow product and build processes around the support of the product to improve the product performance. Liaise with the development teams, QA, vendors, AIS, DBAs, and 1st level support teams for projects and production support issues related to businesses processes and workflows.
Support Process Automation (Kofax Total Agility) and improve Document Management solutions (KCenter and Documentum) to avoid impact to the CSS users. Perform administration of users, business processes, import configurations in KTA designer and One Volve applications. Assist business and IT in data clean-up activities, develop SQL query reports, and track issues, risks and dependencies related for all projects in scope using agile methodologies. Work closely with messaging teams to resolve issues related to mailboxes (O365).
Perform root cause analysis using complex SQL queries, work with flat-files, database dumps, and XML/XSD. Manage Kiteworks platform for all vendors and internal IT groups. Work on Dev Ops and Freshdesk on daily basis. Analyze, perform proof of concepts and recommend commercially available software or in-house tools that can be pursued for better experience for IT teams and CSS teams. REQTS: Must have Bachelors degree or foreign equivalent in Information Technology or a related field plus seven (7) years of progressively responsible post-baccalaureate experience in the position offered or a related position.
Must have seven (7) years of experience with: Conducting manual testing and automation testing frameworks using HP Quick Test Professional (UFT) and Selenium; Conducting root cause analysis; Open Twins for insurance/reinsurance broking life cycle; Reinsurance policies, lines of business, endorsements, premiums, claims and fiduciary accounting; and Using document management tools including Documentum and KCenter. In addition, must have three (3) years of experience with: Conducting performance testing frameworks using HP Load Runner/Performance Center; Workflow management tools including Kofax Total Agility (KTA) and One Volve; Conducting administrative stills with KTA Designer and One Volve Admin Center.
SALARY: The applicable base salary for this role is $147,285 per year. The base pay offered is determined on factors such as experience, skills, training, location, certifications, and education. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
HOURS: 40 hours per week, Monday-Friday, 9:00 AM - 5:00 PM APPLY at the site listed below using Keyword R_254882. EOE
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