Location: Alabaster, Alabama
Company: Singtel Group
compliance with industry best practices. Manage systems changes using an established change request process, including backssing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders. Respond promptly to incidents, conducting thorough investigations, and providing timely temporary and/or permanent resolutions.
Keep all relevant parties informed of the incident status and any ongoing investigations. Conduct root cause analysis for incidents and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary. Proactively monitor and measure the performance
and availability of systems, using appropriate monitoring tools and methodologies. Identify and implement corrective actions to improve system performance and availability based on the findings.
Monitor and maintain agreed service levels, such as response times for service requests and system availability. Document and regularly update system configurations, and provide comprehensive reports to relevant parties on a regular basis. Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of a disruption. Provide expert technical advice and guidance on
systems to customers and project teams, assisting them in making informed decisions and resolving complex technical issues.
Manage the resources and schedule for system implementation and operation activities, ensuring optimal utilization and adherence to timelines. Good to have troubleshooting skills and resolving issues related to PSIM (Physical Security Information System), CCTV surveillance systems, access control, alarm & intrusion systems, and network infrastructure. Good to have backend system configuration and setup skill sets & experience as below: Perform CIS hardened for Window and Linux Server Perform partition for Window and Linux Server Perform configuration of linus server User account with limited privilege (sudoers) SSH account (sshd_config) Password control (chage/passwd) Server restoration with REAR Perform Bio configuration and update in offline environment Symantec Anti-virus update in offline environment Update/upgrade of Linux OS (patches) in offline environment Update/upgrade of application (ONMSi) in offline environment Perform Perform basic computer and network maintenance Requirements: Bachelor's in Electrical Engineering, Optical Engineering, or equivalent.
Strong analytical and problem-solving skills. Excellent communication and presentation abilities.
Able to effectively communicate with team members, clients and stakeholders. Ability to explian technical concepts clearly and concisely. Ability to work independently and as part of a team. Possess initiative with positive working attitudes and customer services oriented.
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IT jobs refer to positions in the field of Information Technology, a sector dedicated to computing technology, telecommunications, and data management. These jobs typically involve the design, development, implementation, support, and management of computer-based information systems. Key characteristics of IT jobs include a focus on problem-solving, continual learning due to rapidly evolving technologies, and a blend of technical proficiency with soft skills like teamwork and communication. Roles can range from software developers and system analysts to network engineers and cyber security specialists, all contributing to the technological backbone of modern businesses.
