Location: Dallas, TX
Company: Altitude Trampoline Park
corporate team building, Altitude has something for everyone. As part of the ATP team, you'll be part of our mission to jump happy and work happy, always making people number one. If you want to join a team that believes in H ome A uthenticity P ride P roactivity and Y olo Vibes - jump in with us today!
IT Support Center Help Desk will drive the business by providing IT support through phone/email/self-service for internal end users. This position will assist on password resets, printer and other network device issues, and lower severity IT access ticket requests. This position will combine a basic level understanding of IT and network concepts, with a strong orientation towards customer
service, to provide end users a great experience and first call resolution to their issues. Hands-on support is necessary, and other tasks will be assigned to meet team/company objectives.
T his is an on-site position in Dallas, TX. THE ROLE Acts as a contact for the Technology department for users requesting local technical assistance in Dallas support center office or other locations. Tier I support of common software (i. e. MS Office 365, printing) Ensures support calls are answered, logged, triaged, and assigned to the appropriate resources where necessary. Administers software, hardware, and equipment by processing requests, receiving shipments and tracking user assignments. Install
new computer equipment & peripherals and troubleshoot, including installing software, updates, and performing virus, spyware, and adware scans.
Troubleshoot printer, copier, and scanner problems, including replacing parts. Assist with the installation and upgrading of equipment and applications. Provide support to all departmental back offices related to but not limited to telephones, desktop devices, laptops, Video Conferencing, connectivity issues pertaining to the internet. Perform preventive maintenance tasks. Perform other duties as requested by management QUALIFICATIONS & SKILLS Prefer candidate to be enrolled as a student in academic institution working toward degree or certification in technology field Working knowledge of Microsoft Office products, Windows 10+.
Knowledge of general IT hardware including laptops, desktops, printers, copiers, wireless, and mobile devices Strong problem resolution, time management skills, and ability to prioritize workload and act with increased independence in solving problems. Need to be able to communicate technical information to non-technical users professionally and courteously with all levels of staff. Knowledge of hardware, software and networking.
IT jobs refer to positions focused on the development, implementation, support, and management of computer-based information systems. These roles often require skills in programming, system analysis, hardware and networking, database management, and cybersecurity. Characteristic features of IT jobs include a strong emphasis on problem-solving, continual learning to keep up with rapid technology changes, and the potential for remote work given the digital nature of the field. IT professionals might work in various industries, from tech corporations to financial services, health care, and government sectors.
IT jobs refer to positions in the Information Technology sector, which encompasses a vast array of roles focused on the creation, maintenance, and support of computer systems and networks. These roles include but are not limited to software development, systems analysis, network engineering, and cybersecurity. IT professionals often possess strong problem-solving skills, an aptitude for continuous learning due to the fast-paced evolution of technology, and the ability to adapt to new tools and practices. Their work is crucial for businesses as they ensure the efficient operation of digital infrastructures that support various organizational functions and safeguard data.
IT jobs refer to positions in the Information Technology sector, which encompasses a vast array of roles focused on the creation, maintenance, and support of computer systems and networks. These roles include but are not limited to software development, systems analysis, network engineering, and cybersecurity. IT professionals often possess strong problem-solving skills, an aptitude for continuous learning due to the fast-paced evolution of technology, and the ability to adapt to new tools and practices. Their work is crucial for businesses as they ensure the efficient operation of digital infrastructures that support various organizational functions and safeguard data.
IT jobs refer to employment within the field of information technology, an industry centered on the creation, maintenance, and support of computer systems and networks. Characteristically, these roles demand technical expertise in areas such as software development, cybersecurity, and data analysis. IT professionals are typically required to quickly adapt to new technologies and solve complex problems, often working in dynamic, fast-paced environments. The sector is known for its diverse career opportunities and has become essential across virtually all business sectors, reflecting the critical role technology plays in modern society.
