Move In Concierge | Alabaster, AL

Detailed Information

  • Location: Lantana, FL

  • Company: The Carlisle Of Palm Beach

residents and families each day. We pride ourselves in creating a rewarding work environment where associates feel appreciated and valued. Our 4 Service Pillars of Show Love, Serve with Purpose, Protect with Care and Exceed Expectations is what makes our communities a special place to live and work.

Job Summary of Move-In Concierge: The Move-In Concierge is responsible for coordinating the logistics for a smooth transition from the prospect’s application process through the first month of residency to the community. This position supports the efforts of the Sales and Marketing Department to achieve sales goals, occupancy targets, and average daily census and enhances resident satisfaction

and engagement. Essential Functions: Functions as a member of the sales team to support and promote the vision, mission, and culture of the company. Monitors and tracks apartment readiness on all vacant apartments.

Establishes, maintains and communicates move-in and delivery dates with all department directors and other appropriate staff and parties concerned and coordinate changes as necessary. Ensures all admission paperwork is reviewed, completed, and in-house prior to move-in date and fees are collected. Provides administrative support to the sales team and serves as backup visit guide when necessary. Ensures marketing supplies and collaterals are readily accessible. Assembles documents,

welcome package and gift prior to resident’s admission. Designs, coordinates and implements new resident orientation programs.

Schedule, coordinate and provide necessary follow-up on new Resident walk-through’s in advance of move-in date. Meet with new Residents to provide individual instructions on parking, keys, mailbox, installation and use of telephone, cable etc. Participates in weekly marketing meeting with supervisor, sales team, Executive Director and other directors as necessary to discuss prospects, pre-visit agendas for scheduled visits, event planning, performance expectations, sales strategies, marketing planning and success celebrations.

Assists with sales call blitzes, and direct sales as appropriate. Qualifications: Any combination of education and experience equivalent to graduation from an accredited college or university, with major work in marketing, business administration, or related field. At least 2 years of related work experience Strong sales/marketing skills, computer skills and familiar in Microsoft Office (Word, Excel and Power Point). Ability to learn and utilize Yardi Lead Management software. What you can expect: Competitive pay Next Day Pay with Pay Activ! Excellent Benefits - Continued education and training to advance your career - The friendliest leaders and teammates to help you along the way EEO Statement: Bridge Senior Living is an equal opportunity employer.

We are united by our pillars to Show Love , Exceed Expectations, Protect with Care and Serve with Purpose. We celebrate diversity and are committed to creating an inclusive environment where all associates have a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, interactionual orientation, national origin, genetics, neurodiversity, disability, age, veteran status, or any other status protected by law.

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