Location: Dallas, TX
Company: Hearst Health
exchange and communication between office staff, field staff, and physicians. Our success is fueled by our talented technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude).
If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference. Senior System Administrator - Interoperability The Sr. System Administrator is part of the mission-critical Reliability team at HCHB. The System Administrator
documents the system, analyzes impacts of new requirements, and delivers the correct technical solutions in alignment with operational requirements. Their efforts are focused on efficiency, automation, and managing change at scale and with quality.
Overall, the System Administrator has strong technical abilities, a sound understanding of modern infrastructure and automation, and possesses knowledge and skill critical to maintaining the quality, uptime, and availability of services. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsibilities for the Sr. System Administrator - Interoperability can vary, but should include: Available outside of business hours to respond to service incidents
and migrations as part of an on-call rotation. Leverage configuration management tools for infrastructure in a hybrid cloud model.
Support Service Operations including incident, problem, change, and request fulfillment. Monitor, administer, upgrade, and patch production infrastructure and applications per standard procedures and runbooks. Contribute to standard operating procedures, documentation, and support operations tempo. Support compliance program requirements including audits. Tune monitoring systems to maximize detection and reduce alert noise. Monitor, administer, upgrade, and operate the Inter Systems Ensemble and Healthshare platform. REQUIRED SKILLS: Proficient with scripting (e.
g. Bash - Power Shell). Proficient with security best practices in server configuration, tool development, and access controls. Proficient with administration of Linux or other Unix variants (Ubuntu, Cent OS, Red Hat, Solaris, etc. ) in a production environment. Proficient with networking and troubleshooting (TCP/IP, DNS, HTTP, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, c URL or related). Proficient with administration, automation, and orchestration of large-scale Windows and Linux environments using configuration management solutions such as DSC, Ivanti, and Ansible, Puppet, or Chef.
Knowledge of modern infrastructure containers/Kubernetes are desired. Leverage systems management and automation with self-repair rather than relying on alarming and human intervention. Proficient with correlation and monitoring solutions such as Splunk, Application Insights, Azure Monitor, or SCOM. Proficient with Active Directory administration and able to support access management operations. Strong written and verbal interpersonal skills. Strong customer focus, ownership, bias for action and the ability to dive deep. Excellent problem solving and analytical skills with attention to detail and driving issues to resolution.
Demonstrated ability to learn new skills and apply learned knowledge. Demonstrated ability to prioritize and execute multiple tasks. Support team continuous improvement by looking for ways to streamline and automate processes and improve customer satisfaction. Dev Ops mindset practitioner and change agent. Preferred Inter Systems Related Skills Monitor, maintain Journal files and space utilization Monitor and flag significant error conditions within the Cache database structure and error trap Good understanding of High availability Cache mirror mechanism Validation of best backup practices to ensure database integrity and recoverability Database rebuild / disk defrag, compact and truncate when necessary Create namespaces and assign proper Global, package and routine mapping Manage Cache LDAP and password users Cache and active directory.
Manage cache role and resources. Monitor and improve instance processes and scheduled tasks. Perform database maintenance and performance management Familiar with IRIS in Kubernetes and upgrades from Cache EXPERIENCE: 3+ years experience in 24x7 production environments.
3+ years Windows and/or Linux administration and enterprise production experience. 2+ years of experience in SQL coding with Microsoft SQL Server. Experience with Healthcare industry HIPAA regulations (similar regulated industry experience considered i. e. PCI, SOX). Familiar knowledge of process and IT service management concepts such as ITIL and ITSM. Experience using the Service Now platform in an IT Service Management or Service Operations role is desired. Experience working in an Agile and/or SAFe environment. Interoperability experience with supporting messaging standards and patterns is required.
Experience with Healthcare Interface Industry experience i. e. familiarity with HL7, X12, XML, CCD, IHE is desired. Preferred experience with IRIS EDUCATION / CERTIFICATION / TRAINING: Bachelor degree in Computer Science, Engineering, Math or related (equivalent experience considered). Candidates with relevant certifications are preferred, including but not limited to the following: Health Share Health Connect HL7 Interface Specialist ITIL Foundations Configuration: RHCE-Ansible Kubernetes - CKA, KCSP Linux - RHCE, Comp TIA Linux+, GCUX, LPI Microsoft: Azure Administrator, Azure Dev Ops Engineer, Azure Architect, MCSE This position does not provide sponsorship.
All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
Computer/Software jobs encompass a variety of roles focused on the development, maintenance, and innovation of computer software systems. These roles include software developers, engineers, programmers, and testers, among others. The main characteristic of these jobs is the requirement of technical skills such as proficiency in programming languages, understanding of software development processes, and problem-solving capabilities. Professionals in this field often work in teams, may contribute to different stages of the software lifecycle, and must continuously learn to keep up with rapidly evolving technologies.
troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone.
This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. SALARY: $15.00 / hour --------------: POSITION RESPONSIBILITIES: WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound
customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process.
This role requires you to interact with hundreds of customers each week to resolve support issues, sell new products and services, and ensure best-in-class customer experience. Our Technical Support Representative are responsible for the following tasks: Listen to and resolve customer issues efficiently Utilize systems and technology to complete account management tasks Professionally represent our partners
as a brand ambassador Analyze and troubleshoot products and process when interacting with customers Appropriately escalate to next level of support when needed Ensure first call resolution through problem solving and effective call handling In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated.
You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply.
Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, Power Point, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive.
Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TVs, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening.
Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.
All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, interaction (including pregnancy), interactionual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics.
We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowas Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCIs subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively.
MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.
MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: Gravis Apps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, On Brand24, and Valor Intelligent Processing (VIP).
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time.
This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
and Education: 5+ years of application development and maintenance experience Exceptional self-leadership, communication, and people skills Ability to work in a fast-paced team environment Familiarity with Guidewire Insurance Suite (Policy Center), AWS Products / Cloud Development / Dev Ops, and messaging technology Strong relational database / SQL experience and data management acumen
a new project and if you have any relocation constraints. Please send me your work authorization copy and your DL copy or any photo ID. Role: Salesforce Developer Location: Dallas TX (Hybrid) Duration: Long Term Contract Required skills: A minimum of 5 years of experience in Salesforce Development Platform Developer 1 certification required Platform Developer 2 certification would be plus Lightning Web Components (LWC) required CPQ would be plus sales cloud service cloud community cloud No of Position: 4 Mandatory Skills: Apex VF pages CPQ is preferred LWC Vlocity is preferred Certifications If you are interested, can you please update the resume with the above skills mentioned in the projects that you worked and send me the updated resume in word document ASAP.
Regards Varma 732-338-xyz X Varma Hermitage Infotech, LLC P:732-593-xyz X Extension 202 F:732-289-xyz X xyz X@
