Location: Alabaster, Alabama
Company: Medcerts
functional leaders and internal subject matter experts to identify develop and deploy new projects, ensuring alignment with business roadmaps. Additional duties will include mentoring and development of junior Salesforce admins and vendor management and selection.
GENERAL DUTIES AND RESPONSIBILITIES Serve as primary solutions architect for the environment implementations Oversee and ensure successful implementation of Salesforce projects, ensuring alignment with business objectives and timelines Provide technical leadership and guidance in Salesforce platform architecture, including integration, customization, and development of solutions Identify and resolve technical issues, perform
system optimizations, and drive continuous improvement of Salesforce solutions Establish and maintain best practices, standards, and governance for Salesforce development and implementation Collaborate with stakeholders, business analysts, and development teams to translate business needs into technical solutions within the Salesforce ecosystem.
Review vendor-developed solutions, participate in vendor selection Mentor and provide feedback for junior Salesforce admins Complete regular internal system audits and prepare for upgrades Manage data feeds and other integrations Improve and implement automated processes minimally using Process Builder and Workflow. Coordinate the evaluation,
scope and completion of evaluating workflows and processes. Assist in training of new users and development of training materials, and grow the skill set across the organization Effectively act as the liaison between our users, vendors and the Salesforce team Work with our leadership team to define and implement tracking for key business and operational metrics REQUIRED QUALIFICATIONS Bachelor’s Degree in management information systems (MIS), Business Administration, or related field Salesforce Administrator Certification or Salesforce Advanced Administrator Certification a plus Proven experience min 3 years as a Salesforce Architect or similar role, demonstrating successful end-to-end Salesforce implementations.
Minimum 1-2 years project management experience Advanced proficiency in SQL for querying databases Advanced proficiency in MS Excel for data manipulation, reporting and KPIs Prior knowledge and experience building with Salesforce Apex Class, Visualforce, Lightning Components, Object Builder, Workflows, Process Builder, Reports & Dashboards, Data Loader, Validation rules, Opportunity Management, Case Management Proficiency with Salesforce Marketing Cloud, Billing Support, Service Cloud Preferred experience with third party applications including: Hellosign (document signing), Mogli SMS (Mass Texting), Hubspot (Marketing Automation), Ring Central (phone/click-to-dial) Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills Must demonstrate ability to communicate effectively at all levels of the organization Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Ability to backss the impact of new requirements on and all upstream and downstream applications, systems and processes BENEFITS Fully remote working environment with equipment provided by Med Certs Paid time off and holidays 401K with a company match Health, Dental, and Vision Insurance available to you on start date Life Insurance Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) Parental leave Tuition Assistance (including a University of Phoenix Partnership) Employee Assistance Program Pet Insurance Weight Loss & Gym Benefits Verizon Wireless Discount WORKING CONDITIONS This is a remote position in which work will be completed during normal business hours (approximately 8:30am – 5:00pm).
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